Our products are specifically designed for hospitality professionals such as rental companies, event venues, caterers, hotels & resorts, restaurants, cafés and bars, as well as interior designers. 

For all private customers, please reach out through our contact form.

1. Create your customer account to access our professional pricing. 

2. Select the items for which you wish to obtain a quote and add them to your shopping cart. Do not forget to specify whether you want to be delivered or if you opt for a pick-up at our warehouse in Antwerp, Belgium. Please also inform us of any useful information that may concern your order. Kindly note that delivery times indicated online are purely indicative and can quickly change between the issuance of the quote and the date of validation.

3. Once your quote request has been sent, you receive a confirmation by e-mail indicating that we have received your demand and we are processing it.

4. As soon as your quote is ready, we send it to the e-mail address provided when creating your customer account. 

5. Validate your quotation online through your account or send us your comments. 

Your order is placed by returning the quotation dated and digitally signed (good for agreement) before the expiration date (14 working days), as well as your proof of payment according to the method of payment agreed upon. 

Consequently, you will receive by e-mail the confirmation of your order, with the information regarding delivery time and policy, as well as your deposit or balance invoice depending on the total amount of your order (< or > €3,000). 

Once we receive the payment, your goods are shipped accordingly to planned delivery times. 

We only accept payments by bank transfer, following the terms and conditions agreed upon. 

Please note that the prices published online are exclusive VAT and ex-works based from our warehouse in Antwerp, Belgium. 

Depending on the delivery method, your location, weight and volume of your order, we will add delivery costs calculated as accurately as possible to our quote. 

Depending on the size of your order, delivery will be made by courier (small carrier with tailgate), or by charter (semi-trailer, with tailgate on request). Small parcels are delivered through regular postal services. 

It is also possible to pick-up your order directly from our warehouse in Antwerp, Belgium. 

At the time of purchase, an estimated shipping date will be provided for your order. At any time you can contact us by mail or through your account to obtain information relating to your order.

Please note that the delivery time runs from the validation of the quotation and payment of the deposit (for orders > 3,000€) OR from the receipt of the full payment for orders < 3,000€. 

Each furniture order is unique, which is why we try to mainly manufacture once the order has been confirmed. In general, it takes 10-13 weeks time depending on the specifics of the order. 

Of course we keep sufficient stock on hand in order to be reactive for smaller quantities and re-orders. In this case we can deliver within 5-10 working days. 

Please note that delivery times are indicated in real time and can quickly change between the issuance of the quote and the date of its validation.  

After validation of your order, we will organise the shipping through the designated carrier to arrange delivery. 

If you have specific requests regarding this matter, it is essential you let us know when you request a quote. 

At the time of delivery a delivery note will be provided to confirm the receipt of the order (POD). 

Upon delivery, we recommend to immediately check your order and inform us within 24 hours of any possible shipping damages or defects.

Each company chooses the commitments which correspond to its values and general mission. We are convinced that it is possible to combine economic performance with ecological performance (conservation of natural capital) and social performance (respect for human capital). The central concern is to design and organise our activities in a sustainable way to limit our carbon footprint.

In today’s world of sustainable development, we have chosen to adopt a more responsible production policy, namely to redesign the supply chain in order to reduce the environmental impact while improving our social policy. We have implemented a pull production method based on actual demand. Production is only launched when an order is effective. Delivery times are extended to 10-13 weeks but allow us to be responsible and reactive to requests requiring for example the customisation of an item. 

At Event Artisans, we believe that we can also contribute at our level to a mission of general interest which drives us all today: to give everyone the opportunity to consume better and smarter.

This does not mean we are 100% sustainable. True sustainability is a path of continuous small improvements. Our on-demand model is the biggest step we can make. With pre-orders, we model our production runs based on actual demand, which avoids overproduction, reduces wastage and ensures that we only use the necessary amounts of raw materials and energy as required.